Terms and conditions

Article 01. Purpose

Your use of this site is subject to compliance with the general terms and conditions (T&C) detailed below. If you choose to visit the site and access the services provided through the site, you assume full knowledge and acceptance of these terms and conditions, which are the basis of the contract between the Company and you.

The platform «Adrem Consultant» is owned by Braga Bianca Daniela II, headquartered in Tarcău, Neamț County, Romania  registered at the Trade Register Office attached to the Neamt Tribunal under no. F27 / 603 / 11.09.2020, having CUI 43038254, email contact@adremconsultant.com To facilitate the transmission of information, we will use the term “Company” to refer to Adrem Consultant, respectively the terms “Adrem Consultant” or “site ”To refer to the Adrem Consultant Platform.

These general conditions of sale (hereinafter terms and conditions) apply, without restriction or reservation, to all sales concluded by the Company with its customers, be they legal entities or individuals (hereinafter Customer) who wish to have access to training courses, documents, ancillary products, sold through the Site and associated domains and subdomains (hereinafter the Service).

These T&C are accessible on the site and will prevail, where appropriate, over any other version or any other contradictory document.

Validation of the order by the Customer who confirms, by checking the box provided for this purpose (or after receiving an order confirmation), after reading and accepting them before placing an order, constitutes the unreserved acceptance of these terms and conditions. The Customer also acknowledges that, before any order, he/she has received sufficient information and advice from the Site and the Company, allowing them to ensure that the offer of Services is adequate to their own needs.

The Customer declares that he/she can contract in accordance with Romanian legislation and declares, if necessary, that he/she is the representative of the legal entity which enters into contract with the Company . The legal entity’s representative undertakes to comply with these T&C for all its employees, managers and agents.

Unless otherwise proven, the data recorded by the Site constitutes proof of all facts, acceptance and transactions.

Article 02. Characteristics of the service

The order refers to the services provided in the context of the sale. Unless there is an exceptional sale, they can be found on the Site or in the summary e-mail sent to the Customer after the sale.

The content of the Services generally consists of:

• Online seminars / webinars
• Online/Offline courses
• Downloadable documents
• Custom support

 The Customer is informed that the services may require access to other sites or platforms (partners or others), designed and managed under the responsibility of third parties. No control over the content of these sites is exercised by the Company, which disclaims any responsibility for their content and the use by any third party of the information contained therein. In the event of a problem or failure on a third party platform required by the Service, the Company will endeavor to provide the Service sold on a platform with similar functionality.

The products and services are offered and delivered within the available quantities, it being understood that the Company may voluntarily limit the number of beneficiaries of the Services.

In case of unavailability of the ordered Service, the seller immediately informs the buyer and can offer them a Service of equivalent quality and price or, otherwise, refund the amounts paid within 7 days. Apart from reimbursing the price of the unavailable product, the seller is not responsible for any cancellation compensation.

Photographs and illustrations showing the Service do not constitute a contractual document.

Article 03. What is ADREM Consultant – Courses

It is a platform created to facilitate the online access of the general public to courses and educational materials in various fields of activity, especially regarding the development of entrepreneurial skills and business development, explicit as such on the site.

The Company will take all necessary actions to provide customers with materials that are of as high a quality as possible, current and relevant to the field covered.

To this end, and in order to ensure the efficient management of the materials on the site, the Company reserves the right to remove materials that are no longer of interest, which have been replaced by updated materials, which will no longer reach a certain quality standard, which from any other such reasons will be considered inappropriate or for which the right to broadcast negotiated with the experts creating the courses has expired. Therefore, the company does not guarantee the constant maintenance of all materials on Adrem Consultant.

Before deleting a course, Adrem Consultant will communicate this aspect to customers through email communication channels and / or Facebook groups and will offer a grace period (30 days) from the first communication until the removal of the content in question.

The services offered through the site are exclusively those related to the fields of activity presented on the first page of the site. Please note that the services you can access through the site do not constitute tax, accounting, legal or similar advice and do not replace the specialized services in such areas recommended for any entrepreneur.

Article 04. Conditions for using the site

In order to access the services provided through the site, you must create a personal account on the site. To do this, please use the “Create an account” button on the main page of the site and take the necessary steps to create the account accordingly. You are required to provide the information requested and to complete all fields in an appropriate, complete, correct and real manner, as specified in the identity document.

The account can be accessed based on the access password, which only you know. You are fully responsible for the security of your password and any registration, authentication, and account information. A user account provides access to the program in favor of a single person. You must not pass on your credentials to a third party.

Any natural person, regardless of nationality, with a minimum age of 18 years old on the date of account creation can create an account on the site. We do not knowingly allow people under the age of 18 to create Accounts that allow access to the site. Any access to the site by minors directly or through guardians / legal representatives is done at their own risk.

The site can only be used for viewing, creating an account, accessing a personal account, accessing existing services and materials on the site, for evaluating and recommending our services. Our site may not be used to make any illegal, fraudulent payment, to post or transmit any material with defamatory, threatening, obscene, indecent, instigating content and the like. We reserve the right not to allow the posting and / or immediate deletion and without prior notice of any comments on the site that contain inappropriate language, serious typing errors or that could damage our image and / or creates a state of discomfort for us, the authors of the materials on the site or customers and visitors. You are fully responsible for any transactions and / or payments made from your account by using the Site.

We cannot guarantee the continuous and uninterrupted use of the site. Errors, defects, viruses, or other harmful behavior may occur on the site or servers that make it unavailable. We will take all measures to limit and eliminate such unpleasant events as soon as possible. You do not have the right to intervene in the operation of our site or to take any intervention on our computer equipment, regardless of the reason and regardless of the result obtained.

We reserve the right to terminate the site without prior notice to users. We reserve the right to freely establish our collaborative relationships with specialized people who will participate in the creation of various materials on upriserz.ro and we do not assume that these people will have a constant presence on the site.

Article 05. How to become a user

Any customer who wishes to do so can register on our website by accessing the Login Button, available on the main page, followed by a simple click on the Create an account button, with the appropriate steps required for registration.

To register, you will be asked to enter your first and last name, email address and password, phone number, professional status and region. You must enter a valid email address, otherwise it will not be possible to continue the registration procedure on the site. You are fully responsible for the security of your password and any registration, authentication, and account information. You are fully responsible for any payment made through the use of our site in your account. You can give your consent to receive newsletters. In this way you will be aware of our activity on the site.

Once you register on Adrem Consultant, you will be able to opt for various types of subscriptions available on the site.

Identification code (s) The identification code (s) is / are assigned by the Company upon subscription to the Service.

Each identification code is personal, individual, confidential and non-transferable.

The customer will be responsible for any fraudulent or abusive use of his access codes. The customer will immediately inform the Company about the loss or theft of access codes. In the event of a breach of access codes, the Company reserves the right to suspend the Service, without compensation, notification or prior information.

The access rights to the Service are granted for a period of 12 months from the assignment of the access codes to the Service.

Article 06. Payment and invoicing

The services are provided at the rates in force that appear on the Site, when the order is registered by the Customer. Prices are expressed in euro, without taxes and increased by VAT at the rate in force.

These prices are firm and cannot be revised during their validity period, as indicated on the day of the order. Prices may be revised during promotional offers or one-off transactions.

The prices displayed on the site, for each subscription, do not include the value of VAT, which will be added to the value of the subscription under the conditions of the tax law.

Payment can be made in any of the following ways:

–  payment for secretarial and consultancy services is made by payment order (bank account) or by payment link,

– credit / debit card when placing the online order of products and subscriptions, through the PlatiOnline/Stripe – payment processor following the payment steps and payment instructions provided when making the payment.

By using PlatiOnline/Stripe, the Customer accepts without reservation the general conditions of PlatiOnline accessible here: https: // www.plationline.ro/ or https://stripe.com/legal/payment-terms.

Customers undertake to respond favorably to any request from PlatiOnline/Stripe and, in general, from any competent administrative or judicial authority in connection with preventing or combating money laundering and, in particular, agree to provide any supporting documents. In the absence of an immediate response to these requests, PlatiOnline/Stripe may take any appropriate action, including freezing the amounts paid and / or suspending the service.

The purchase price presented on the invoice will be the same as the one presented on the site at the time of purchase, price to which are added the delivery costs, when applicable.

You can make online payment with your personal or company card, in complete security. Cards accepted for payment are those issued under the logos VISA (Classic and Electron) and MASTERCARD (including Maestro, if they have CVV2 / CVC2 code).

No additional transaction fees are charged.

Card data processing is done exclusively on PlatiOnline/Stripe servers.

The security of your information is guaranteed by the fact that PlatiOnline/Stripe does not store the confidential data of your card, but sends it encrypted over a secure connection to the processing bank. This way your information is secure.

Depending on the currency you have in your account, the transactions will be made in lei or in euros, at the exchange rate of your bank.

For payment by card, the transaction will appear on the account statement with the name: adremconsultant

We are not responsible for incorrect payment processing. We are not responsible for errors recorded through the payment system, including but not limited to the losses you may have incurred using the card payment system.

The customer has the obligation to opt for the payment method chosen at the time of choosing the type of subscription, by checking the appropriate option, according to the steps for purchasing the subscription. You may benefit from various discounts or other benefits for paying the subscription for several months in advance. These benefits will be made known to the public through publication on the site and through the means of promotion chosen by the Company.

Once the subscription type is selected and the payment method is selected, the payment is not recurring. The customer must go through a monthly or annual payment procedure.

The Company will issue to the Client a tax invoice for the subscription / subscriptions purchased on the site, purpose for which the Client will provide the Company with all the necessary information.

Payment in installments cannot be provided for in the order.

Payments made by the Customer will be considered final only after the actual receipt of the amounts due by the Customer.

Any access will be granted after the payment has been received and will be sent to the Customer by e-mail.

In case of inpayment or late payment by the Customer, the Company will not be obliged to grant access, and the Company reserves the right to suspend access to the service.

In the case of a special offer, payment for the entire training course must be made for full access. In addition, the Company reserves the right, in case of non-compliance with the payment conditions established above, to suspend or cancel the Customer’s access.

The tax invoice for any order can be found in the customer’s account and downloaded from there. Once issued, an invoice cannot be changed.

Product delivery policy (if applicable)

The programs and products available on adremconsultant.com are delivered by courier, in 3-5 working days, when they are in physical format.

The transport cost (in Romania) is 19 RON per package, regardless of the number of products ordered and is added to the value of the invoice, as a separate item.

In the case of electronic products, they will be sent by email, within a maximum of 24 hours, with no shipping cost.

Article 07. Guarantee and right of withdrawal

Because we want satisfied customers, the company provides guarantees for the services offered through the site, which you can access without bureaucratic difficulties, with a simple notification to the email address: contact@adremconsultant.com . We’ll take over and process your notification as soon as possible so you can get your money back quickly for services you’re not fully satisfied with. In order to process your refund, you may be asked to provide the necessary data for this purpose (IBAN account, bank, swift code, account holder, other information). If you do not provide the requested data, we will be unable to refund your money.

We offer a 100% guarantee, meaning that, in the event that, within 14 calendaristic days of providing access to the site, you are not satisfied with the courses adremconsultant, you can withdraw from the Contract and receive your money back, after which your account on the site will be deactivated.

We will process the refund using the same payment method you used for the initial transaction, unless you expressly agree to another method ; In any case, this refund will not cover any costs for you.

The right of withdrawal from the contract operates within 14 calendaristic days calculated from the date of registration on the site and can be used only once. Specifically, we do not allow the creation of successive accounts, with successive withdrawals and the refund of the subscription cost in favor of the same user.

Keep in mind that adremconsultant is a service/education courses/ platform, existing on the site at the time you enroll , and according to art. 16 lit. a) of GEO 34/2014, updated, are exempted from the right of withdrawal the materials provided with a single payment (Collection SMART – e-books, financial tables and indicators, templates and models, etc.), service contracts, after full provision of services, if the performance started with the prior express consent of the consumer and after he/she has confirmed that he/she has become aware of the fact that they will lose their right of withdrawal after the full performance of the contract by the professional.

If you wish to appeal the right of withdrawal, all you have to do is communicate your unequivocal intention by email to: contact@adremconsultant.com . Please provide us with your complete details, the type of subscriptions you wish to unsubscribe and their price, as well as, if you choose how to refund the amount paid into your account, the account details in which you wish to be reimbursed.

As soon as possible, you will receive an email confirming the registration of your withdrawal request. The withdrawal request will be received only if you comply with the deadline of 14 calendar days from the date of registration. After canceling a card transaction, the issuing bank will unlock the blocked amount in the customer’s account within 1-30 days, depending on its policy. For orders paid with the card, the amount will be returned on the same card used for trading, within 3-30 days of accepting the return.

At the same time, the guarantee and implicitly, the withdrawal request, will be admitted only in the event that you have not registered any request in this regard on the site.

Opting out of the site involves deleting the site access account.

The company undertakes to make every effort to provide the Service within the period agreed in the order, except for any defects or technical constraints related to the specifics of the internet network or the solutions used by third parties.

The Customer may benefit from the Service within the limits of reasonable use. The Customer undertakes to inform the Company within 24 hours of the discovery of a technical defect.

In the event of an interruption of service by the Company in connection with a corrective maintenance intervention, the Company will make every effort to remedy the failure within a reasonable period of time. The security and integrity of Internet communications cannot be guaranteed. The company declines all responsibility for the consequences of technical failures on the site or in connection with the site, in particular with regard to any difficulty in accessing.

The service sold on the site complies with the regulations in force in Romania. The Company cannot be held liable in the event of non-compliance.

Article 08. Liability and Limitations

By creating and using the Account, you assume responsibility for maintaining the confidentiality of the Account data (user and password) and for managing access to the Account, being responsible under the law for the activity carried out through the Account.

By accessing the site, creating the Account and using the site you expressly and unequivocally accept the Terms and Conditions of the site in its latest version communicated within the site. Subsequent to the creation of the Account, the use of the content is equivalent to accepting the changes made to the Terms and Conditions of the Site and / or the updated versions of the Terms and Conditions of the Site. You are responsible for checking the final version of the Terms and Conditions whenever you use the site.

Acceptance of the Site Terms and Conditions is confirmed by checking the appropriate checkbox on the site and / or by sending the Order and / or by making an online payment.

The company assumes no responsibility for any loss (material, financial, data or information) that may occur directly or indirectly due to the information included on the site or the non-functioning or improper operation of this site.

We cannot be held responsible for any damage to your computer or viruses that may infect your computer or other equipment as a result of your accessing, using or browsing our site or downloading any content, information, materials, data, text, images, video or audio on our site.

We are not liable for any damages, losses, claims, indirect damages, incidents or consequences of any kind, arising out of or in any way related to any use of our site or the content, data, materials or information found in it, with any failure or delay (including without limitation the use or inability to use any component of this site for purchase or payment), or the execution or non-execution by us or any supplier, even if we or our supplier have been notified the possibility of damage to these parties or to any other party.

This disclaimer applies to any damage or injury caused by any performance failure, error, omission, interruption, removal, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction, or unauthorized access to , modification, or use of the record, either for breach of contract, harmful conduct, negligence, or on the basis of any cause of action.

Article 09. Complaints

Any dissatisfaction related to accessing, using, registering on our site, placing an order, issues related to the order placed, issues related to registration for events and the like, will be communicated directly to us by email at contact@adremconsultant.com.

Your dissatisfaction will be recorded and you will receive a written response to the email address mentioned on the occasion of notifying us of your dissatisfaction, within 48 hours, reported on a working day.

The Customer declares that he/she agrees not to make public these grievances (on social networks, media, discussions at private parties or in any other way) subject to damages caused by the image damage caused to the site owner by these actions.

Any complaint shall be submitted within a maximum of one month from the date of notification of the claimed situation.

Article 10. Intellectual property

The content of this site, including but not limited to the logo, stylized representations, symbols, images, photographs, text content, materials and the like, as well as the entire content of the information contained on the site and other online programs sold through the site are the exclusive property of Adrem Consultant.

Copying, distribution, publication, modification, completion, use, display, inclusion, binding, transmission, removal of signs, photographs, images, pieces of text, display, sale, etc., of content, data, information, photographs or other information found on the site  or on the platforms / programs to which you purchase access through the site are prohibited.

In thi purpose, you need the express written permission of Adrem Consultant. You are not allowed to pass on your site access password to a third party.

No Customer acquires, by using and accessing the site, any right or license to use any of the information on the site or any intellectual / industrial property rights over the products and / or services ordered from the site. No customer has the right to use an automatic or manual device to monitor the materials available on the site.

Article 11. Processing of personal data

For details on the processing of personal data, the identity of the operator and the like, see the section “Data protection policy” on our website.

Article 12 – Newsletters

On the occasion of creating an account on the site, the Customer has the possibility to express his agreement regarding the receipt of Newsletters.

The newsletter is a means of periodic, exclusively electronic information (e-mail, SMS) on products, blog articles, services, events, promotions, etc. from a certain period, without any commitment on the part of the owner with reference to the information contained in it.

The customer can withdraw this agreement at any time, without any obligation, by accessing the Deactivate button at the bottom of each Newsletter received.

Article 13. Limitation of liability

Under no circumstances can the company be held liable for any technical or software failure or any cause unrelated to it. Regardless of the type of Service, the Company’s liability is expressly limited to compensation for direct damages proven by the Customer. Regarding the Professional Clients, the Company’s liability is capped at the value of the price paid by the Client for the ordered Service.

Under no circumstances can the Company be held liable for indirect damages, such as loss of data, files, operating losses, commercial damages, loss of profit, damage to image and image. The company cannot be held liable for disputes between the Customer and its own customers.

The use and exploitation of the information provided within the Service is at your own risk. The Client is solely responsible for the interpretations he/she makes regarding the information provided within the Services and the advice he/she obtains from them and the adaptations made for his own commercial activity.

Article 14. Force majeure – Major Force

The company cannot be held liable to the Customer for non-fulfillment of obligations resulting from an event of force majeure. They are considered as force majeure or fortuitous event, in addition to those usually recognized by the jurisprudence of French and Romanian courts and tribunals and without this list being restrictive: strikes or internal or external social conflicts, natural disasters, fires, interruption of telecommunications, interruption of power, interruption of communications or transportation of any kind or any other circumstance beyond the reasonable control of the Company.

In case of incapacity for work of the expert responsible for the Service within the Company, due to illness or accident, the Company reserves the right to modify the planned schedule without the Customer requesting payment of compensation.

The Company will notify the Customer within a reasonable period of time about its incapacity and, as far as possible, about its duration, so that the Customer can decide whether or not to maintain the enrolment  into the Service.

In case of non-maintenance, the services provided will be due.  For Services that have not been provided due to incapacity, the Company undertakes to make a partial refund on first request, in proportion to their value of the Service at the time of order.

The party invoking force majeure is obliged to notify the other party, within 5 (five) days, of the occurrence of the event and to take all possible measures to limit its consequences.

Article 15. Final provisions

This site is owned by Braga Bianca Daniela II – Adrem Consultant, which gives you the right to access and use the site subject to your acceptance of these Terms and Conditions. By accessing and using the site, you automatically and unequivocally agree to abide by the Terms and Conditions on the site.

Adrem Consultant reserves the right to change the Terms and Conditions at any time, without prior notice, by posting the updated version on the site. You are required to read the Terms and Conditions whenever you access the Site. You are required to comply exactly with the Terms and Conditions on the site and you cannot claim ignorance of the Terms and Conditions on the site, valid on the date of accessing, using and / or placing an order on the site.

The site administrator reserves the right to modify the structure and interface of any page or subpage of the site at any time, having the right to temporarily, partially or completely interrupt the services provided to customers through this site without any prior individual or general notice.

The promotions offered by the Company are announced on the site. Promotions start to take effect when they are activated on the site and cease to be valid when they are not activated on the site. Promotions do not cumulate with each other or with other discounts and are valid only within the limits and in compliance with the conditions on the site.

Present Terms and Conditions are completed with special aspects / provisions included in the description of the products / events available on the site. In case of contradictions between these Terms and Conditions and the special provisions mentioned above, the special provisions take precedence.

Article 16. Applicable law – Language

These general conditions of sale are governed by Romanian law. They are written in Romanian. If they are translated into one or more languages, only the Romanian text will prevail in the event of a dispute.

 Any misunderstanding between the site owner and the Customer regarding the relations arising from the use of the site must be resolved amicably, and in case of failure, be submitted to the competent courts Neamt Court, Neamt County, Romania.

The nullity of a contractual clause does not invalidate the T&C. The temporary or permanent non-application of one or more T&C clauses by the Company will not constitute a waiver on its part of the other T&C clauses that continue to produce their effects.